Terms of Service.

1. Scope of Service

We provide a SaaS platform ("Flowi" or "flowi.video") utilizing Google Cloud, Firebase for data management, and Anthropic's Claude AI models for processing. By creating an account or using the service in any way, you agree to these Terms of Service in their entirety.

2. Subscriptions and Payments

2.1 Billing

Services are billed on a subscription basis (monthly or annual). You will be charged at the start of each billing cycle.

2.2 Price Changes

We reserve the right to change subscription fees with 30 days' written notice. Continued use of the service after the effective date of a price change constitutes acceptance of the new pricing.

2.3 Termination & Access

You may cancel your subscription at any time through your account settings. Access to paid features remains available until the end of the current paid billing period.

3. Credit System

Flowi operates on a credit-based system to ensure fair usage and sustainable service delivery. By using the service, you agree to the following credit terms:

• Every animation creation — including generating a new animation from a text prompt — consumes credits from your account balance.
• Every edit, modification, or prompt-based change to an existing animation also consumes credits.
• Credits are consumed at the time the AI processes your request, regardless of whether you download, export, or keep the resulting output.
• Credits are non-transferable, non-refundable, and have no monetary value.
• Flowi reserves the right to limit the daily rate at which credits may be used.
• Flowi may adjust how credits are calculated, allocated, or deducted as the service evolves.
• Unused credits do not roll over between billing periods unless explicitly stated in your plan.

4. AI Services, Models & Smart Routing

4.1 AI Model Usage

Flowi uses artificial intelligence to generate, render, and edit motion graphics. By using the service, you acknowledge and agree that:

• Flowi reserves the right to use any AI model, method, algorithm, or rendering engine to process your requests.
• Flowi operates a Smart Routing System that may automatically assign different AI models or rendering pipelines to different types of requests.
• You have no entitlement to any specific AI model or provider.
• AI-generated content may contain errors, inaccuracies, or unintended results.
• Similar or identical outputs may be generated for other users.

4.2 Processing Time & Technical Limitations

Due to the computationally intensive nature of AI-driven video rendering, processing and model response times may vary significantly.

5. Usage Policy & Prohibited Uses

5.1 Your Responsibilities

You are solely responsible for all content you input into Flowi, including text prompts, uploaded files, CSV data, brand assets, images, and reference videos.

5.2 Prohibited Inputs & Outputs

You may not use Flowi to generate, process, or distribute content that:

• Constitutes or facilitates Child Sexual Abuse Material (CSAM) or any sexualization of minors.
• Creates deepfakes or synthetic media designed to impersonate or deceive.
• Infringes the intellectual property or rights of any third party.
• Promotes hate speech, discrimination, harassment, or violence.
• Constitutes financial misinformation or fabricated data visualizations presented as factual.
• Facilitates illegal activities, fraud, or phishing.
• Violates privacy rights.
• Attempts to reverse-engineer the underlying AI models or proprietary technology.

6. Intellectual Property

6.1 Your Inputs — You retain all right, title, and interest in the content you submit as inputs.

6.2 Your Outputs — Subject to your compliance with these Terms, Flowi assigns to you all right, title, and interest in the rendered animation outputs.

6.3 Flowi's License — You grant Flowi a limited, non-exclusive license to process your content solely to deliver the service.

7. Watermarks & Free Tier

The free tier produces output videos with a visible Flowi watermark. Removing or obscuring the watermark without an active paid subscription constitutes a material breach of these Terms.

7A. Public Visibility of Animations (Free vs Paid)

Flowi operates two visibility models for animations you generate through the service, and the applicable model is locked at the moment each animation is created based on your subscription tier at that time. This visibility does not change if you later upgrade or downgrade your plan — it is determined once, at creation.

7A.1 Free Tier — Public by Default

When you generate an animation while on the Free tier, that animation is public by default and may be listed in the Flowi Explore gallery, indexed by search engines, and browsed or remixed by other users and visitors. By using the Free tier you explicitly consent to this public visibility and grant Flowi a worldwide, royalty-free, sublicensable license to display, reproduce, distribute, and make publicly available the animation (including its thumbnail, preview, title, description, and the original prompt you submitted) on the Flowi website, search results, social media, and related marketing surfaces, for as long as you retain the animation in your account.

7A.2 Paid Tiers — Private by Default

Animations generated while on a paid tier (Standard, Pro, Mega, or higher) are private by default. They are visible only to you and to Flowi staff for operational purposes. Paid-tier animations are not listed in the Explore gallery and are not indexed by search engines.

7A.3 Moderation

Free-tier animations may be reviewed before public listing. Flowi may decline to list any animation at its sole discretion — for example, for low quality, suspected copyright issues, or policy violations — without obligation to notify you. A non-listed animation remains in your account and is usable by you as normal.

7A.4 Removal

Deleting an animation from your account will remove it from public listings within a reasonable period. Cached or mirrored copies (including search-engine snapshots) may persist until those third-party systems re-crawl the page, and Flowi does not control those caches.

7A.5 Remixing

Any Flowi user may remix a publicly listed animation, which creates a new derivative animation in the remixer's own account. You agree that remixing is permitted and you waive any claim against remixers or Flowi arising from such remixes, provided the remixed output otherwise complies with these Terms.

7A.6 Rights Confirmation

By generating an animation on the Free tier, you confirm that you have all rights necessary in the inputs (prompt, uploaded assets, data) to permit public display of the resulting animation under the license above. If you do not have those rights, you must not use the Free tier.

8. Third-Party Services & Infrastructure

Flowi relies on third-party infrastructure providers, AI model providers, payment processors, and integration partners. Flowi is not liable for outages, data loss, or service disruptions caused by any third-party provider.

9. Beta, Early Access & Animation Rendering

Flowi is currently in beta. During the beta period, the service is provided "as-is" without SLA guarantees on uptime, render success rate, or feature availability.

10. Limitation of Liability

As an individual provider operating under German law, liability is limited to the amount you paid for the service in the 12 months prior to any claim.

11. Governing Law

These Terms are governed by the laws of the Federal Republic of Germany. The place of jurisdiction is Berlin, Germany.